Modem Configuration guide for TP-LINK VR400

Always confirm the correct Product Name for the NBN service to determine the appropriate connection type, if it's PPPoe or IPOe set up.     

• Open the TP-Link VR400 Emulator:  https://emulator.tp-link.com/vr400v3_emulator/index.htm

1. Switch to Wireless Router Mode
   • Go to the Advanced tab.
   • On the left-hand side, select Operation Mode.
   • Choose Wireless Router Mode and click Save.
   • The modem will reboot automatically. Wait until it reconnects before accessing the modem page again.
2. Set Up PPPoE Internet Connection
   • Go to the Advanced tab, and on the left-hand side, select Network.
   • Under Network, choose Internet.
   • On the upper right-hand side, click Delete All.
     • A pop-up will appear asking, “Would you like to delete the interface?” Click Yes to confirm.
   • Click Add(next to the Delete All option).
     • Ensure VLAN is unticked or disabled.
     • Select PPPoE under Internet Connection Type.
     • Enter the Username, Password, and Confirm Passwordfields.
       • For SAM customers, find these under NBN Information.
       • For Kinetix customers, click View Radius User Status and look for the PPP Authentication tab.
   • Click Save.
   • The modem should now connect online.

• Turn the modem and NBN box off and on.
• If a reboot doesn’t work, perform a hard reset:
  • Use a pin to press and hold the reset button inside the reset hole of the modem for 10 seconds.
  • Wait for the lights to flicker and turn off, then reconnect (this may take 2–3 minutes).

1. Go to the Advanced tab.
2. On the left-hand side, select Operation Mode.
3. On the upper right-hand side, click Delete All.
   • Confirm by clicking Yes in the pop-up.
4. Ensure VLAN is unticked or disabled.
5. Select Dynamic IP under Internet Connection Type.
6. Scroll down and click Save.
   • The modem should now go online.