How do I set up my voicemail?

Modified on Fri, 29 Sep, 2023 at 1:01 PM

To check your voicemail, dial 101. The first time you do this, you will be asked for a PIN number. The PIN number, by default, should be set to 366141. If it's not, please log into your Self Care Portal, navigate to your Mobile page, click Modify Features and hover over the 'i' information box next to 'Reset Voicemail Pin' to get your current pin, or set a new one.

To set up a personalised greeting, dial 101 and select menu option '2' and follow the prompts.

Unfortunately, Goodtel doesn't support visual voicemail at this time. Visual voicemail is an iOS only feature where customers can access their voicemails directly from their Phone app.

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