How do I change my mobile plan?

Modified on Wed, 18 Oct, 2023 at 11:31 AM

You can see our mobile plans here. To upgrade or downgrade your plan, follow these steps:

  1. Log in to your Self Care Portal
  2. Hover over Mobile, and click Active Mobile Services > View next to the service you'd like to update
  3. Click Change Plan and follow the prompts.

Your new plan will be effective from the start of your next month's billing cycle. In the interim, if you've run out of data, you may want to top up your data, see: How can I get more data?

Please note, if you downgrade your plan, you will forfeit any data in your data bank.

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