Can I keep my mobile number?

Modified on Thu, 20 Jul, 2023 at 3:40 PM

Yep! As long as it's an active Aussie service which you can receive a verification text message to - you're good!

During sign up, we'll ask you if you want to bring your current mobile number over, or get a new one. The switch won't happen until you receive your SIM card in the mail and then initiate the SIM activation on the Goodtel website, so you're in control.

There shouldn't be any service down time during the switch, and you'll know when it's time to pop your Goodtel SIM in when your old SIM goes into SOS.

Switching can take up to 4 hours, but usually takes only a few minutes. You can initiate your SIM activation at any time, but generally switches are only processed between 8am-6pm on weekdays, and 10am-6pm on Saturdays, Sydney time.

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