I haven't received the verification SMS for my number transfer

Modified on Fri, 29 Sep, 2023 at 1:13 PM

The verification SMS will be sent to your current provider's SIM card, so make sure that it's active and in your phone. It can take up to ten minutes to arrive.

If it's been more than ten minutes, you can click Resend OTP in the Self Care Portal, or contact us so that we can have a look at what may be happening.

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