What payment methods do you accept?

Modified on Thu, 10 Aug 2023 at 03:18 PM

We accept payment via heaps of methods:

Direct debit from a credit/debit card or bank account
BPAY
Over the phone
Bank transfer
Manual credit/debit card payment

PS 1% surcharge on VISA/Mastercard, 2% on AMEX. No surcharges on bank account payments.

PSS though we accept all of the above payment methods for your convenience, direct debit is our preference, as it helps us minimise our admin costs (therefore maximise how much we can donate to charities!).

Method	How to
Direct debit	1. Log into your Self Care Portal 2. Up the top, click Payments (pictured below) 3. Click Direct Debit 4. Select whether you'd like the debit to come from a credit/debit card or a bank account 5. Enter the details of the payment method 6. Click Register It looks a little like this ?
BPAY	Paying via BPAY can be done via your online banking portal, it can't be done from within the Goodtel Self Care Portal. At the bottom of the first page of your bill, look for the BPAY logo, and next to it, note your Biller code and Reference number. You'll need to provide this information within your banking portal to pay your bill.
Over the phone	Call us on 1300 850 463 to pay via credit/debit card.
Bank transfer	Account name Goodtel Communications BSB 063-000 Account number 14307171 Please put your Goodtel account number as the reference for the transaction.
Manual card payment	1. Log into your Self Care Portal 2. Up the top, click Payments (pictured below) 3. Enter your credit card details, and the amount you wish to pay 4. Click Pay It looks a little like this ?