There are heaps of ways you can contact us if you can't find what you need in our Self Care Portal:
- Live chat on our website. If our Goodie bot can't help you, he'll send you straight to a human between 9am-5pm AEST on weekdays. If he can't help you and it's out of hours, he can help you log a ticket directly from your chat for us to follow up on as soon as we're back online.
- Email [email protected] and we'll get back to you between 9am-6pm Sydney time on weekdays.
Or, if you need the human touch, you can call us on 1800 11 GOOD (1800 11 4663):
For Technical Support: 9am-7pm weekdays, or 9am-5pm weekends/holidays AEST
For Customer Service and sales: 9am-6pm weekdays AEST
If you're a business customer, or are interested in becoming one, you can contact us between 9am-6pm weekdays AEST or email us at [email protected].
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article